Return & Refund Policy

At An Atelier, we are committed to providing high-quality jewelry and ensuring our customers have a great shopping experience.
 

Returns

We accept returns within 7 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition.

• All original packaging, tags, and accessories are included.

• The item shows no signs of wear, damage, or alteration.

To request a return, please contact us on whtsapp (+971509790067)  with your order number and reason for the return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method within 7–10 business days.

• Shipping charges are non-refundable unless the item is defective or we made an error with your order.